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Welcome to Dress Sales Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website at www.saleprettydress.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. Our Store & Target Audience

Dress Sales Store specialises in elegant women’s dresses including Black Dresses, Blazer Dresses, Maxi Dresses, Mini Dresses, Shirt Dresses, and White Dresses. Our collections cater to fashion-conscious women seeking sophisticated, versatile wardrobe staples for various occasions.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate, current and complete information when creating an account or making a purchase
  • Maintain the confidentiality of your account credentials
  • Use the website only for lawful purposes and in accordance with these terms
  • Not reproduce, duplicate, copy or resell any part of our site without express written permission
  • Not use our site to engage in any fraudulent activity

3. Products and Services Description

We offer carefully curated collections of women’s dresses with the following characteristics:

  • Style Variety: From professional blazer dresses to casual shirt dresses and elegant maxi dresses
  • Colour Options: Including timeless black and white dresses as well as seasonal colours
  • Size Range: Various sizes available as indicated on product pages
  • Quality: Each dress is selected for its design, fabric quality and craftsmanship

We make every effort to display colours and designs as accurately as possible, but please note that monitor settings may affect how colours appear.

4. Order and Payment Terms

4.1 Placing an Order

When you place an order, you are making an offer to purchase which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance of your order.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment card details on our servers.

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but changes will not affect orders already accepted.

5. Shipping Policy

5.1 Processing Time

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch with tracking and insurance
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch with basic tracking

5.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote locations. Delivery times may vary depending on customs processing in your country.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of receiving your order. To be eligible:

  • Items must be unworn, unwashed, and in original condition with all tags attached
  • Original packaging should be included where possible
  • A proof of purchase is required

For hygiene reasons, we cannot accept returns on final sale items (clearly marked on product pages).

6.2 Return Process

To initiate a return:

  1. Contact customer service at [email protected] within 15 days
  2. Wait for approval and return instructions
  3. Package and ship your return to our address: Dress Sales Store Returns, 64 Marks Walk, Lichfield, GB CH1L 3HN

6.3 Refund Processing

Refunds are processed within 3-5 business days after we receive your return, issued to your original payment method. Please allow 5-10 business days for your bank to complete the refund.

6.4 Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (wrong item sent or defective product). International returns may incur additional customs fees.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Dress Sales Store or its content suppliers and protected by international copyright laws. You may not use any content without our express written permission.

8. Liability Limitations

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental or consequential damages arising from your use of the site or products
  • Our total liability for any claim related to these terms or your purchases shall not exceed the purchase price of the products in question
  • We are not responsible for delays outside our control (e.g., customs delays, carrier delays, natural events)

9. Privacy and Data Protection

Your privacy is important to us. All personal information you provide is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions.

10. Changes to These Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

12. Contact Us

For questions about these Terms and Conditions, please contact us at:

Dress Sales Store
64 Marks Walk
Lichfield, GB CH1L 3HN
Email: [email protected]